Privacy Policy

Last updated: January 2026

1. Introduction

La Bamba Foods (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and business information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, or place an order through our online platform.

Our website and services are intended exclusively for business customers, including restaurants, stores, and food service operations.

This Privacy Policy is governed by the laws of the State of Ohio, United States.
Any disputes arising from or related to this Privacy Policy shall be resolved exclusively in the state or federal courts located in the State of Ohio.

2. Information We Collect

We may collect the following categories of information:

a) Information you provide directly
When you register for an account, place an order, or contact us, we may collect:
Business name
Contact name
Email address
Phone number
Billing and shipping information
Account login credentials
Order and purchase history

b) Automatically collected information
When you browse our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and basic usage data
This information is used to operate the website, maintain functionality, and improve user experience.

3. How We Use Your Information

We use collected information for legitimate business purposes, including to:

Process, review, and fulfill orders
Create and manage customer accounts
Communicate order updates and operational messages
Provide customer support
Improve website performance and services
Comply with legal, regulatory, and business obligations
We do not sell customer information.
Information is shared only as necessary to operate our business and provide services.

4. Emails and Communications

By creating an account or placing an order, you consent to receive transactional and operational communications, including:

Order confirmations
Account-related emails (such as password setup or reset)
Service and operational notifications
We do not send promotional or marketing emails unrelated to your business relationship with La Bamba Foods.

5. Payments

Payments, when applicable, are processed through secure third-party payment providers.

La Bamba Foods does not store full payment card information on its servers and does not control the security practices of third-party payment processors.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Maintain login sessions
Enable cart and checkout functionality
Analyze basic website usage
We may also use third-party analytics or tracking tools to better understand website usage and improve performance.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

7. Data Protection and Security

We implement reasonable technical, administrative, and organizational security measures, consistent with industry standards, to protect customer information against unauthorized access, misuse, loss, or disclosure.

However, no method of data transmission or storage is completely secure.
We cannot guarantee absolute security of information.

Access to customer data is limited to authorized personnel only.

8. Sharing of Information

We may share customer information only when necessary:

With trusted service providers that support website hosting, payment processing, analytics, or order management
When required by applicable law, regulation, or legal process
We do not share customer information with third parties for independent marketing purposes.

9. Data Retention

We retain customer information only for as long as reasonably necessary to fulfill business, legal, accounting, or operational purposes.

10. Account Responsibility

Customers are responsible for maintaining the confidentiality of their account credentials.

La Bamba Foods is not responsible for unauthorized access, orders, or activity resulting from a customer’s failure to safeguard login information.

If you believe your account has been compromised, please contact us immediately.

11. Children’s Privacy

Our services are intended for business use only and are not directed to individuals under the age of 13.

We do not knowingly collect personal information from children.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our operations, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

contact@labambagroup.com
(216) 515-1600
12119 Bennington Ave, Cleveland, OH 44135